| VideoCharge Express ftv 2000k error [message #615] |
Mon, 23 May 2016 00:23  |
 viduser
Messages: 4
Registered: May 2007 |
Junior Member |
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I'm trying to cut my ftv files into 15sec clips. All other media types are ok even the 500k ftv files.
I'm unable to cut the 2000kbits/s ftv files. Each time, videocharge would crash.
Also at the video preview widow, I got this error message: "Could not obtain pictures: Unknown error."
Can videocharge express 3.8.0 cut 2000k ftv files?
info:
ftv
1280x720
30 fps
2000 kbits/s
Any help would be appreciated.
Thank You.
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| Re: VideoCharge Express flv 2000k error [message #656 is a reply to message #655 ] |
Mon, 11 July 2016 10:07  |
Videocharge Support
Messages: 363
Registered: December 2005
Location: USA |
Senior Member |
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Please excuse us for delay in answering. The issue seems to be fixed in v.3.9.0.05 that is currently available on our site. The file you sent us can be played and splitted on our computers, anyhow.
[Updated on: Thu, 12 July 2007 10:08]
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| Re: VideoCharge Express flv 2000k error [message #664 is a reply to message #658 ] |
Tue, 12 July 2016 18:03 |
Videocharge Support
Messages: 363
Registered: December 2005
Location: USA |
Senior Member |
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We recommend you to perform a complete reinstallation:
- Uninstall VideoCharge
- Manually remove "C:\Program Files\VideoCharge Software" folder
- Download the latest version of VideoCharge directly from the following page: http://www.videocharge.com/Products/vc/download_all.php
- Install the latest version
If that doesn't help, please send one more of your source .flv files for examination.
[Updated on: Fri, 13 July 2007 18:14]
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