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Home » VideoCharge » VideoCharge Support » Paid via paypal never recieved the serial number
Paid via paypal never recieved the serial number [message #1725] Sun, 06 October 2019 12:39 Go to next message
Nico  is currently offline Nico
Messages: 5
Registered: October 2010
Location: Ireland
Junior Member
Guys,

I paid for VideoCharge Studio via paypal and never received the serial number to unlock the demo version.
I also send an email to your customer support and never received any reply.

Overall pretty poor customer service, I still have no serial number to unlock my VideoCharge Studio.

Please get in contact with me ASAP via my email nrichters@gmail.com to rectify this situation.

Regards,
Re: Paid via paypal never recieved the serial number [message #1726 is a reply to message #1725 ] Mon, 07 October 2019 06:58 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi, Nico.

Please, look at our email with you serial number.
It os very strange that you didn't receive the message from our billig with it.

Regards,
Videocharge Team.
Re: Paid via paypal never recieved the serial number [message #1727 is a reply to message #1726 ] Mon, 07 October 2019 07:35 Go to previous messageGo to next message
Nico  is currently offline Nico
Messages: 5
Registered: October 2010
Location: Ireland
Junior Member
HI,

No email (and I checked my spam and trash folder)

Back to you Smile
Re: Paid via paypal never recieved the serial number [message #1728 is a reply to message #1725 ] Mon, 07 October 2019 08:43 Go to previous message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

We have sent the private message on this forum for you.

Regards,
Videocharge Team.
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