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Intro / Outro - Duration [message #468]

Mon, 18 January 2016 11:41

john_doe
Messages: 1
Registered: January 2007

Junior Member

Hi,

In your new feature Intro / Outro what's avalable duration of each.
We try to put intro 4 sec and outro 4 sec video (wmv or avi) and outro is ok - 4 sec, but we have problem with intro it's less than second..

Any ideas what's the problem?

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Re: Intro / Outro - Duration [message #471 is a reply to message #468 ]

Tue, 19 January 2016 11:22

Videocharge Support is currently offline

Videocharge Support
Messages: 363
Registered: December 2005
Location: USA

Senior Member

Please contact us via support@videocharge.com and describe the problem once more there. Most probably you'll be asked to upload the files you worked with to our server and given all necessary data.

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