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Home » VideoCharge » VideoCharge Support » video completes with no sound
video completes with no sound [message #1228] Mon, 19 February 2018 20:21 Go to next message
mindhunter77 is currently offline mindhunter77
Messages: 3
Registered: February 2009
Junior Member
For some reason when I output a video with WaterMark master, it comes out wit no sound. I checked an made sure the add audio box is checked, I'm at a lose, as it worked fine in the trial version but seems to have come up once I purchased the software.
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Re: video completes with no sound [message #1230 is a reply to message #1228 ] Tue, 20 February 2018 12:52 Go to previous message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Please, upload you source video file and the config-file to our FTP server (we have sent your this info by email).

Thanks.
Videocharge Team.
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