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Home » VideoCharge » VideoCharge Support » VideoCharge hangs at 0%
VideoCharge hangs at 0% [message #1244] Sun, 18 March 2018 05:56 Go to next message
sysgirl2  is currently offline sysgirl2
Messages: 9
Registered: December 2008
Junior Member
I ran VideoCharge earlier today on my machine (Vista x64, Q6600, 8GB RAM) and it worked just fine. Then VideoCharge asked to update itself (it had been a while since I used it last) and ever since then, the h264 encoding just hangs at 0%. I can make other kinds of files, but not h264, which is of course the one I need. I have looked around, but can't seem to find the previous version of the program. Is it available somewhere?

I have tried reducing the changes (watermark, resize, etc) until it's just making an h264 file, but it still hangs at 0%. I'm frameserving from Vegas 8.

Thanks for your help!
Re: VideoCharge hangs at 0% [message #1247 is a reply to message #1244 ] Sun, 18 March 2018 08:31 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Only Pro and Full versions support h264 video files.

If you use Pro or Full version – please, upload your source video file and the config-file to our FTP server. (We have sent you this info by email)

Regards.
Videocharge Team.

[Updated on: Wed, 18 March 2009 08:32]

Re: VideoCharge hangs at 0% [message #1259 is a reply to message #1244 ] Wed, 28 March 2018 19:31 Go to previous messageGo to next message
sysgirl2  is currently offline sysgirl2
Messages: 9
Registered: December 2008
Junior Member
My source file is a Sony Vegas .veg project file that is pulling from a raw .m2t file. I frameserve it with Debug Frameserver to Videocharge in .avi form. Which source file do you need me to upload?

It might sound complicated, but this did work flawlessly before I upgraded to the latest version and changed to Vista x64.
Re: VideoCharge hangs at 0% [message #1260 is a reply to message #1244 ] Fri, 30 March 2018 06:06 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Please, upload your .m2t video file.

Thanks.
Videocharge Team.
Re: VideoCharge hangs at 0% [message #1264 is a reply to message #1244 ] Fri, 30 March 2018 20:54 Go to previous messageGo to next message
sysgirl2  is currently offline sysgirl2
Messages: 9
Registered: December 2008
Junior Member
Thank you, I just uploaded the m2t and my videocharge config file.
Re: VideoCharge hangs at 0% [message #1266 is a reply to message #1244 ] Tue, 03 April 2018 08:53 Go to previous message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Big thanks.
We see the problem and now working on it.

Regards,
Videocharge Team.

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