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Thumbnails in express [message #277]

Wed, 15 July 2015 12:19

kefir
Messages: 1
Registered: July 2006

Junior Member

When I split the videos with VC Express and select making thumbs, no matter what I choose as the frame, I do always get black thumbnail for the first segment. Looks like random/exact frame etc do not work and thumbnail is always made from the very first frame.

[Updated on: Sat, 15 July 2006 13:09]

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Re: Thumbnails in express [message #293 is a reply to message #277 ]

Fri, 24 July 2015 10:33

Videocharge Support is currently offline

Videocharge Support
Messages: 363
Registered: December 2005
Location: USA

Senior Member

kefir wrote on Sat, 15 July 2006 08:19

We apologize for the answering delay Embarassed

Please write a letter to support@videocharge.com and describe your problem in detail there (indicate the exact number of version you use, attach the config file, etc).

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