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Home » VideoCharge » VideoCharge Support » Trial Version - processed file nowhere to be found
Trial Version - processed file nowhere to be found [message #877] Fri, 03 March 2017 00:14 Go to next message
twh3375  is currently offline twh3375
Messages: 2
Registered: March 2008
Junior Member
I've tried several times to process a file, and it looks like it completes successfully. But then when I check the specified destination, there's nothing there. It's not in the source location either.

I've tried both AVI -> MOV and AVI -> AVI. Both appear to work (I get the processing completed prompt), but I can't find the resulting file. I've scoured my hard drive, but it's nowhere to be found. Has anyone seen this???
Re: Trial Version - processed file nowhere to be found [message #878 is a reply to message #877 ] Fri, 03 March 2017 00:19 Go to previous messageGo to next message
twh3375  is currently offline twh3375
Messages: 2
Registered: March 2008
Junior Member
Okay, I got it to work by simplifying the path. For some reason, it won't save the videos to my desktop or, apparently, anywhere under Documents and Settings. If I choose C:/videos, it's all good.

[Updated on: Mon, 03 March 2008 01:10]

Re: Trial Version - processed file nowhere to be found [message #880 is a reply to message #877 ] Fri, 03 March 2017 11:40 Go to previous message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Thanks for info.
We will resolve this problem.

Regards,
Videocharge Team.
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