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Home » VideoCharge » VideoCharge Support » Can't Open Mp4 or convert to mp4
Can't Open Mp4 or convert to mp4 [message #1498] Fri, 16 November 2018 23:21 Go to next message
n3xus is currently offline n3xus
Messages: 1
Registered: November 2009
Junior Member
When i open mp4 it gives following.

Decoding file: D:\Clay_Jenkinson.mp4
Unknown file format: D:\Clay_Jenkinson.mp4

When i convert to mp4

It says didn't connect mux filter.
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Re: Can't Open Mp4 or convert to mp4 [message #1500 is a reply to message #1498 ] Sat, 17 November 2018 09:17 Go to previous message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

What software do you use?
We highly recommend to use Videocharge Studio for .mp4 files.
It has new upgraded engine.
Please, try it at first.

Regards,
Videocharge Team.
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