| Errors when executing watermark SDK example [message #718] |
Sun, 23 October 2016 23:49  |
 msrnsupp
Messages: 2
Registered: October 2007 |
Junior Member |
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I got an error after executing your SDK example code "Watermark".
Here's the error message when I open the file "new_name.wmv"
"Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file."
Should I apply any additional configuration? Thank you.
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| Re: Errors when executing watermark SDK example [message #720 is a reply to message #719 ] |
Mon, 24 October 2016 11:59  |
Videocharge Support
Messages: 363
Registered: December 2005
Location: USA |
Senior Member |
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Thank you for informing us of the issue!
We need to examine both the source and produced file. Could you upload them to our server? Please contact us via e-mail (support@videocharge.com), and you'll be given the necessary coordinates.
[Updated on: Thu, 25 October 2007 12:01]
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