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Home » VideoCharge » VideoCharge Support » "Statsfile not found"
"Statsfile not found" [message #1636] Tue, 16 April 2019 13:56 Go to next message
RV78 is currently offline RV78
Messages: 3
Registered: April 2010
Junior Member
After adding a watermark to a video, I choose "Process file".. But then I just get that error "Statsfile not found".. What's wrong?

After that, it says "All processes completed", but all it does is create a file of 0 bytes..
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Re: "Statsfile not found" [message #1639 is a reply to message #1636 ] Sat, 20 April 2019 05:57 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

What product do you use?

Please, send us your config-file to support@videocharge.com

Thanks.
Videocharge Team.
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Re: "Statsfile not found" [message #1641 is a reply to message #1639 ] Sat, 20 April 2019 09:31 Go to previous message
RV78 is currently offline RV78
Messages: 3
Registered: April 2010
Junior Member
Hey,

thanks for your response.
I have resolved this issue.

Apparently it was because I had an incomplete installation of the xvid codec. After installing the k-lite mega codec pack 5.8.3, watermark master doesn't report this error anymore Smile

[Updated on: Tue, 20 April 2010 09:34]

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