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Home » VideoCharge » VideoCharge Support » FLV Files not compactible on FMS 3.5
FLV Files not compactible on FMS 3.5 [message #1371] Sat, 23 June 2018 12:39 Go to next message
tommcat  is currently offline tommcat
Messages: 17
Registered: January 2009
Junior Member
Hi,

Have been extensively using Watermark Master to watermark & encode the video files for our video portal. We have been doing progessive downloads until now. But in future we are moving towards dynamic streaming using FMS 3.5

And we found out none of the files converted on Watermark Master worked through the FMS & later came to know that there some issues in encoding/metadata. We used Adobe FLVCheeck tool to validate the file & saw it throw out the error as

-12 Failed to read msg data

However files converted using Adone Media Encoder seems to have no errors & work fine.

I can share you the different versions of the file & test urls if required.

Kindly help us out.

Regards,
Re: FLV Files not compactible on FMS 3.5 [message #1374 is a reply to message #1371 ] Sun, 24 June 2018 06:28 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Please, upload your source video file, the config file and output file to our FTP server (we have sent this info for you by email).

Thanks.
Videocharge Team.
Re: FLV Files not compactible on FMS 3.5 [message #1376 is a reply to message #1371 ] Sun, 24 June 2018 10:26 Go to previous messageGo to next message
tommcat  is currently offline tommcat
Messages: 17
Registered: January 2009
Junior Member
Have put the files under flvCheck_issue folder.
Thanks in advance.
Re: FLV Files not compactible on FMS 3.5 [message #1386 is a reply to message #1371 ] Tue, 26 June 2018 12:06 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Really big thanks for your issue.
We have fixed the problem.
Please, download new version from our site by same link.

Regards,
Videocharge Team.
Re: FLV Files not compactible on FMS 3.5 [message #1387 is a reply to message #1386 ] Tue, 26 June 2018 12:57 Go to previous message
tommcat  is currently offline tommcat
Messages: 17
Registered: January 2009
Junior Member
Work fine now.
Thanks a ton.
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