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Home » VideoCharge » VideoCharge Support » Watermark Master and Windows 7
Watermark Master and Windows 7 [message #1486] Mon, 29 October 2018 04:41 Go to next message
Charles Mahan is currently offline Charles Mahan
Messages: 5
Registered: October 2009
Junior Member
I am considering purchasing a license for Watermark Master, it seems nearly perfect for a rather hefty job of copyright watermarking several hundred hours of proprietery video. My question has to do with it's compatibility with Windows 7. I've tried installing it on Windows 7 Pro(without xp mode, blasted 8200 processor and it's lack of hardware virtualization support) and had difficulties. The video and profile I had used successfully prior to upgrade on Windows XP 64, now does nothing when I try to process the file other than immediately show that the processing has completed. Are there known problems with Watermark Master and Windows 7 and are there plans to remedy those problems soon? Any idea if XP mode gets around those problems?

Thanks in advance.

Charles
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Re: Watermark Master and Windows 7 [message #1503 is a reply to message #1486 ] Thu, 29 November 2018 06:33 Go to previous messageGo to next message
Charles Mahan is currently offline Charles Mahan
Messages: 5
Registered: October 2009
Junior Member
I gotta say, the response time on this problem is a bit concerning. Can someone at least acknowledge that this is a problem so that I can assume a fix is coming. Otherwise I will have to resume my search for a Watermark tool and thank my lucky stars that I tried it on Windows 7 before buying the license.
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icon13.gif  Re: Watermark Master and Windows 7 [message #1508 is a reply to message #1503 ] Wed, 05 December 2018 19:01 Go to previous messageGo to next message
autonight is currently offline autonight
Messages: 1
Registered: December 2009
Junior Member
I have the same problem here with Watermark Master under Windows 7 Sad

 
Session is complete
Total time spent: 0:00
File(s) created - 0, Error(s) - 1, Warning(s) - 0

..and that's all! Does someone listen what we are talking in here? Confused

[Updated on: Sat, 05 December 2009 19:04]

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Re: Watermark Master and Windows 7 [message #1509 is a reply to message #1486 ] Tue, 11 December 2018 11:57 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

1) Watermark MAster works OK on WIndows 7 if you run it with "admin" rights.

2) What warning did your get? See bottom window.

Regards,
Videocharge Team.
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Re: Watermark Master and Windows 7 [message #1514 is a reply to message #1509 ] Fri, 28 December 2018 03:46 Go to previous messageGo to next message
ianc125 is currently offline ianc125
Messages: 8
Registered: December 2009
Junior Member
I am getting the same issue as the users above using watermark master under windows 7.

It worked fine when I ran it on vista but has not worked since I upgraded.

I am running it in full admin mode and there are no errors reported in the bottom window.

I also tried switching it to run in compatibility mode under vista and xp compatibility, but the same issue happens.

I need to know when/if this will be fixed. This is a big problem for me as I use this program regularly.

Admin please email me.

Thank You
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Re: Watermark Master and Windows 7 [message #1515 is a reply to message #1486 ] Fri, 04 January 2019 12:02 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Please, check again output window.
You get Error(s) - 1
Please, send us the description of this error.

Thanks.
Videocharge Team.
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Re: Watermark Master and Windows 7 [message #1516 is a reply to message #1515 ] Fri, 04 January 2019 21:43 Go to previous messageGo to next message
ianc125 is currently offline ianc125
Messages: 8
Registered: December 2009
Junior Member
I am not getting any errors, but am getting some different warnings. I will make a video tonight for your developers to see the issue. Keep an eye out for it.
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Re: Watermark Master and Windows 7 [message #1517 is a reply to message #1516 ] Sun, 06 January 2019 04:19 Go to previous messageGo to next message
ianc125 is currently offline ianc125
Messages: 8
Registered: December 2009
Junior Member
I threw together a quick video showing the warnings I'm getting while trying to run it on windows 7

Video is here - http://www.sweetjesusmarketing.com/wm_win7.wmv
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Re: Watermark Master and Windows 7 [message #1518 is a reply to message #1486 ] Mon, 07 January 2019 09:29 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

We need your source video file to determinate the problem.
Please, upload it to our FTP server.
We have sent you this info by email.

Also, please, try it using our new software - Videocharge Studio.
Will everything works OK?

Regards,
Videocharge Team.
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Re: Watermark Master and Windows 7 [message #1519 is a reply to message #1517 ] Mon, 07 January 2019 14:09 Go to previous messageGo to next message
Charles Mahan is currently offline Charles Mahan
Messages: 5
Registered: October 2009
Junior Member
What is shown in the video is what I'm getting too. I don't know that I want Video Charge Studio, I just need to do batch copyright watermarks on large numbers of files.
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Re: Watermark Master and Windows 7 [message #1520 is a reply to message #1486 ] Mon, 07 January 2019 21:22 Go to previous messageGo to next message
ianc125 is currently offline ianc125
Messages: 8
Registered: December 2009
Junior Member
I uploaded 3 source files into a folder called Sweet Jesus for you.
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Re: Watermark Master and Windows 7 [message #1521 is a reply to message #1486 ] Fri, 11 January 2019 09:28 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

You have uploaded 3 wmv files,
but you have sais that some .mp4 files don't work.

Also what version of Windows 7 do you use?
And have you Windows Media player installed?
Does it play this files OK?

Regards,
Videocharge Team.
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Re: Watermark Master and Windows 7 [message #1522 is a reply to message #1521 ] Sat, 12 January 2019 03:43 Go to previous messageGo to next message
ianc125 is currently offline ianc125
Messages: 8
Registered: December 2009
Junior Member
no, it was .wmv were the ones that didnt work.

I am using windows 7 pro.

The video files play fine in windows media player and vlc media player.
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Re: Watermark Master and Windows 7 [message #1523 is a reply to message #1486 ] Sat, 12 January 2019 10:09 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Once more: what error do you get?
Could you, please, send us its description and the screenshot?

Also we will need your config-file.

Thanks.
Videocharge Team.
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Re: Watermark Master and Windows 7 [message #1524 is a reply to message #1523 ] Sat, 12 January 2019 15:21 Go to previous messageGo to next message
ianc125 is currently offline ianc125
Messages: 8
Registered: December 2009
Junior Member
The error is the one shown in the video I made and posted in the post above.

I uploaded the config file, named - My Config File.wcf - into the folder named Sweet Jesus through FTP. Same spot as the source video files.
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Re: Watermark Master and Windows 7 [message #1526 is a reply to message #1486 ] Mon, 14 January 2019 07:18 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

OK. We will research this problem.
Could you, please, try Videocharge Studio with your files and report us about the result?

Thanks.
Videocharge Team.
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Re: Watermark Master and Windows 7 [message #1527 is a reply to message #1486 ] Mon, 14 January 2019 16:39 Go to previous messageGo to next message
Charles Mahan is currently offline Charles Mahan
Messages: 5
Registered: October 2009
Junior Member
Add AVI files(created by Pinnacle Studio 10 which were captured from camcorder) to the list of files that won't process on Windows 7 Pro. That's the filetype I was trying to use and I got the same error shown in the videos from the other poster, and yes the files can be played back in Media Player.

[Updated on: Thu, 14 January 2010 16:41]

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Re: Watermark Master and Windows 7 [message #1528 is a reply to message #1526 ] Tue, 15 January 2019 03:53 Go to previous messageGo to next message
ianc125 is currently offline ianc125
Messages: 8
Registered: December 2009
Junior Member
I will try videocharge studio tonight and report back my results. Keep an eye out
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Re: Watermark Master and Windows 7 [message #1529 is a reply to message #1528 ] Tue, 15 January 2019 04:09 Go to previous messageGo to next message
ianc125 is currently offline ianc125
Messages: 8
Registered: December 2009
Junior Member
I just tried it with the latest version of the video charge program. That worked fine on the same source files. No issues at all. Can I just get an activation code for that and call it even Wink
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Re: Watermark Master and Windows 7 [message #1530 is a reply to message #1486 ] Tue, 15 January 2019 07:23 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi, ianc125.

Please, look at our message by email Smile

Regards.
Videocharge Team.
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Re: Watermark Master and Windows 7 [message #1544 is a reply to message #1486 ] Tue, 29 January 2019 03:12 Go to previous messageGo to next message
Charles Mahan is currently offline Charles Mahan
Messages: 5
Registered: October 2009
Junior Member
So it sounds like Video Charge works fine in Windows 7, but Watermark Master does not. Will there be a fix coming?

Does Video Charge support the bulk watermarking of files the way that Watermark Master does?
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Re: Watermark Master and Windows 7 [message #1547 is a reply to message #1486 ] Tue, 29 January 2019 12:03 Go to previous message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Su, we will resolve Watermark Master soon.
But we suggest to use Videocharge Studio in ane case.
It is our new more powerful product and it includes all abilities for watermarks that Watermark Master has.

You may read about about it here:
http://www.videocharge.com/Products/vcs/features_list.php

Regards,
Videocharge Team.
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