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Home » VideoCharge » VideoCharge Support » Do not display correctly a votermark in the program.
Do not display correctly a votermark in the program. [message #1951] Tue, 10 November 2020 22:19 Go to next message
Adel89 is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
Hello dear creators of the program!
Use your software in free mode a small time.
There is one problem Sad
On the Windows Server 2008 - do not display correctly a votermark in the program.

http://s6.depic.me/00411/4kv4ns8gsp6g_o/screenshot02373.jpg

Abnormal color scheme of the text.
I would remind - OS Windows Server 2008

On a home computer is okay.

please help me Sad
Thanks!

[Updated on: Fri, 11 November 2011 22:19]

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Re: Do not display correctly a votermark in the program. [message #1952 is a reply to message #1951 ] Fri, 13 November 2020 11:52 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

You have 16-bit resolution in your monitor.
Everything will be OK in the output video.

Regards,
Videocharge Team.
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Re: Do not display correctly a votermark in the program. [message #1977 is a reply to message #1951 ] Tue, 24 November 2020 23:31 Go to previous messageGo to next message
Adel89 is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member

Thanks for the answer.
Could you make the normal mapping on these servers to update the program, please?

[Updated on: Fri, 25 November 2011 23:32]

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Re: Do not display correctly a votermark in the program. [message #1978 is a reply to message #1951 ] Thu, 26 November 2020 13:24 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
yes - sure - we will try to resolve it soon.

Regards,
Videocharge Team.
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Re: Do not display correctly a votermark in the program. [message #1979 is a reply to message #1951 ] Thu, 26 November 2020 15:20 Go to previous messageGo to next message
Adel89 is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
Thanks, if you make it )
In this case, I immediately buy the program.
(now I use demo)
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Re: Do not display correctly a votermark in the program. [message #1980 is a reply to message #1951 ] Fri, 27 November 2020 09:34 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Great thanks.
We will try to do it during a week.

Regards,
Videocharge Team.
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Re: Do not display correctly a votermark in the program. [message #1981 is a reply to message #1951 ] Sat, 28 November 2020 23:24 Go to previous messageGo to next message
Adel89 is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
Now are You have the update?

http://s6.depic.me/00445/7363wrp46k59_o/screenshot02621.jpg

If so, the problem remains Sad

http://s6.depic.me/00446/r9wfv0k2t3id.jpg


There is another problem:

http://s6.depic.me/00446/3s20lgr64pnk_o/screenshot02620.jpg

This setting is not working properly.
Original frame rate (29.970 fps or another) is changed to 25.00 fps.
I tested it on WMV-fieles.

Can you fix all it problems?
I bought the license.
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Re: Do not display correctly a votermark in the program. [message #1984 is a reply to message #1951 ] Sun, 29 November 2020 14:21 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

1) Thanks. Looks like we havn't fixed the problem completely.
We will do it soon.

2) About the problem with 25.00 fps.
Could you, please, upload your source video file, output file and the config-file to our FTP server?

Thanks.
Videocharge Team.
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Re: Do not display correctly a votermark in the program. [message #1985 is a reply to message #1951 ] Sun, 29 November 2020 18:55 Go to previous messageGo to next message
Adel89 is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
"sampl 25fps.rar" is sent.
I used a standard wmv file. It's always changing to 25 fps (setting is to keep the original).
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Re: Do not display correctly a votermark in the program. [message #1987 is a reply to message #1951 ] Sun, 06 December 2020 08:58 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi, Adel89.

Videocharge Studio can't denerminate framerate of source WMV video files because WMV format has unfixed framerate.
In any case if you need 29 fps you should set this value in the output setting directly.

Regards,
Videocharge Team.
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Re: Do not display correctly a votermark in the program. [message #1988 is a reply to message #1951 ] Sun, 06 December 2020 21:50 Go to previous messageGo to next message
Adel89 is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
Hello!
I understand you.
But the definition of the original frame rate is necessary for me and for comfortable use the VideoCharge Studio.
I do loading in the program a lot of files (usualy 30 to 100 fieles) which different frame rates. And I need the outgoing files which original file parameters and original frame rates.
I can't sort video files by frame rate Sad

The standard software "Mediainfo" that comes with K-Lite Codec Pack always shows the correct the frame rates of all video files.

http://s4.depic.me/00463/58affu9953us_o/screenshot02920.jpg

Maybe...
Can You use any features from that popular codec pack?

Also I want have This Smile

Let us make your program the best on the market of this kind of software Smile
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Re: Do not display correctly a votermark in the program. [message #1989 is a reply to message #1951 ] Mon, 07 December 2020 10:52 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Videocharge Studio uses WMSDK by Microsoft for processing WMV files. It hasn't ability to determinate framerate for input files.

Yes, there are several foreign libraries for WMV format that have such ability (including your link).

But we prefer to use native libraries for each format.

Regards,
Videocharge Team.
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Re: Do not display correctly a votermark in the program. [message #1990 is a reply to message #1951 ] Mon, 07 December 2020 18:10 Go to previous messageGo to next message
Adel89 is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
Hello.
In other words - can not you make it? Sad
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Re: Do not display correctly a votermark in the program. [message #1992 is a reply to message #1951 ] Tue, 08 December 2020 06:54 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
We can't do it by Microsoft SDK.
And changing used library is a huge task that can bring many another problems and bugs Sad
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Re: Do not display correctly a votermark in the program. [message #1999 is a reply to message #1951 ] Tue, 22 December 2020 17:21 Go to previous message
Adel89 is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
Thanks a lot for the update Smile
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