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Home » VideoCharge » VideoCharge Support » damaged mp4
damaged mp4 [message #1616] Tue, 19 March 2019 16:39 Go to next message
ganster  is currently offline ganster
Messages: 3
Registered: October 2008
Junior Member
Hi, my Nokia n70 SD card got damaged and I used GetDataBack to recover data from it. Everything went fine, I recovered all the photos, pdfs and so on I had. However, I cannot play any of the videos recorded by my camera (in mp4 format). They have size, but none of my players could play them.

How to fix it?


Someone told me to convert a MP4 file to MP4 file without reencoding. I did it according to http://www.videocharge.com/Products/vcs/doc/without_reencodi ng.php and specified the output destination, but no files show up there, although I get the window saying 'all processes have been completed'.
Re: damaged mp4 [message #1621 is a reply to message #1616 ] Sun, 24 March 2019 08:05 Go to previous message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Could you, please, upload your source video file, the config file and the output video file to our FTP server.
(We have sent you this info by email).

Thanks.
Videocharge Team.
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