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Home » VideoCharge » VideoCharge Support » Audio stops
Audio stops [message #1511] Sat, 15 December 2018 21:31 Go to next message
OlderWomanFun  is currently offline OlderWomanFun
Messages: 2
Registered: May 2008
Junior Member
Hi,

I'm adding a watermark to a .wmv movie file with VideoCharge 3.16, it normally goes perfectly well but this particular .wmv file is causing problems:
the audio stops after 15-30 seconds.

Format: ASF
Type: Video
File size: 243,159,569 b.
Resolution: 1280 x 720
Bitrate: 2934 kbit/s

What's causing the problem?

Pls help.

Thanks
Re: Audio stops [message #1512 is a reply to message #1511 ] Tue, 18 December 2018 06:58 Go to previous message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Could you, please, upload your source video file, output file and the config file to our FTP server?
We have sent you this info by email.

Regards,
Videocharge Team.
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