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Home » VideoCharge » VideoCharge Support » Can't purchase VideoCharge
icon13.gif  Can't purchase VideoCharge [message #764] Thu, 05 January 2017 07:02 Go to next message
twcfan92 is currently offline twcfan92
Messages: 10
Registered: October 2007
Junior Member
I just tried to purchase VideoCharge and neither billing provider would let me do it.

SWREG said the link the form sent me to was wrong.

The other company wouldn't let me purchase b/c (I assume) I used my nick name, instead of my full name (which is written on my credit card). Even though the form does not say "enter your name, as it is written on your card."

It also wouldn't let me use my e-mail address b/c it was a Yahoo one, even though I paid for it. So I created an address using my website. So far I haven't received an e-mail about the account I created. So I have no idea how to correct my name.

Can you correct the SWREG link, so I can purchase this through them? IIRC, buying a license from them is a lot less of a hassle. Thanks.

[Updated on: Sun, 06 January 2008 07:03]

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Re: Can't purchase VideoCharge [message #765 is a reply to message #764 ] Fri, 06 January 2017 18:41 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

1 - Could you, please, contact SwReg and Plimus about your problem directly?

2 - Plimus also accept money via paypal

2 - We can accept money from you via epass (epassporte.com)

Regards,
Videocharge Team.
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Re: Can't purchase VideoCharge [message #766 is a reply to message #764 ] Fri, 06 January 2017 20:54 Go to previous messageGo to next message
twcfan92 is currently offline twcfan92
Messages: 10
Registered: October 2007
Junior Member
What good would contacting SWREG do me? You have the wrong URL in the form. Surely they won't tell me what's wrong with your form. And even if they did, you'd still have to correct it yourself.
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Re: Can't purchase VideoCharge [message #769 is a reply to message #766 ] Sat, 07 January 2017 16:44 Go to previous messageGo to next message
Videocharge Support is currently offline Videocharge Support
Messages: 363
Registered: December 2005
Location: USA
Senior Member
Could you please point the link that is not correct? What version of VideoCharge and how many copies did you try to purchase?
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Re: Can't purchase VideoCharge [message #771 is a reply to message #764 ] Sat, 07 January 2017 17:25 Go to previous messageGo to next message
twcfan92 is currently offline twcfan92
Messages: 10
Registered: October 2007
Junior Member
Weird. It works now (SWREG). I was able to place my order.
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Re: Can't purchase VideoCharge [message #773 is a reply to message #771 ] Sat, 07 January 2017 18:34 Go to previous message
Videocharge Support is currently offline Videocharge Support
Messages: 363
Registered: December 2005
Location: USA
Senior Member
Fine Smile
Thank you for your interest in our product! If you experience any else troubles of such a kind, please let us know.

[Updated on: Tue, 08 January 2008 18:44]

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