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Home » VideoCharge » VideoCharge Support » Run Time Erro
Run Time Erro [message #1318] Fri, 18 May 2018 22:42 Go to next message
Atrevido is currently offline Atrevido
Messages: 3
Registered: May 2009
Junior Member
Hello I am trying to a run time error.

When you finish editing an oped in the Watermark Master and click "Finish" to start the process this error occurs:

http://img526.imageshack.us/img526/7573/erro.jpg


help...

thanks
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Re: Run Time Erro [message #1321 is a reply to message #1318 ] Sat, 19 May 2018 08:56 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Please, upload your source video file and the config-file to our FTP server. (we have sent you this info by email)

Thanks.
Videocharge Team.
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Re: Run Time Erro [message #1322 is a reply to message #1318 ] Sat, 19 May 2018 17:57 Go to previous messageGo to next message
Atrevido is currently offline Atrevido
Messages: 3
Registered: May 2009
Junior Member
Files sent
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Re: Run Time Erro [message #1324 is a reply to message #1318 ] Sun, 20 May 2018 12:12 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

You files work OK on our PC.

Could you, please, try to reinstall WM totally?

Also, please, provide us step-by-step instructions of your actions.

Thanks,
Videocharge Team.

[Updated on: Fri, 08 January 2010 09:27]

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Re: Run Time Erro [message #1325 is a reply to message #1318 ] Mon, 21 May 2018 04:20 Go to previous messageGo to next message
Atrevido is currently offline Atrevido
Messages: 3
Registered: May 2009
Junior Member

Reinstall and is experiencing the same error.

When first installed, then began to work more to this error.

The software has some kind of incompatibility?
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Re: Run Time Erro [message #1326 is a reply to message #1318 ] Mon, 21 May 2018 08:47 Go to previous message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

We need to duplicate this problem.
Please, describe your actions step by step.
Also - can you don't start process at the last step in the Wizard, but save config-file, send it to us and start it after that.

Also - could you, please, answer us by email - support@videocharge.com - not on the forum.

Thanks.
Videocharge Team.
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