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Home » VideoCharge » VideoCharge Support » it doesnt want to run the process
it doesnt want to run the process [message #517] Wed, 24 February 2016 15:13 Go to next message
Fking  is currently offline Fking
Messages: 9
Registered: February 2007
Junior Member
Regardless what I try, adding a watermark to a video file, or splitting a video file into smaller scenes or something else, after I fill the wizzard and click run, nothing happens
It just doesn’t want to run the process
I've tried with bunch of versions including the last one
I've reinstalled and cleaned the registry number of times and still....nothing seems to help

Im with the full pro version
Re: it doesnt want to run the process [message #519 is a reply to message #517 ] Fri, 26 February 2016 07:48 Go to previous messageGo to next message
romeo  is currently offline romeo
Messages: 4
Registered: January 2007
Junior Member
i even get that error.. i dunno why

it also error occur when i try to add watermark image...then it shut down the program ... very wierd


Romeo Khan
Re: it doesnt want to run the process [message #521 is a reply to message #517 ] Fri, 26 February 2016 11:46 Go to previous messageGo to next message
Fking  is currently offline Fking
Messages: 9
Registered: February 2007
Junior Member
it doesnt shut down here, just thinks for a second and stays like that, literally nothing happens Smile
Re: it doesnt want to run the process [message #522 is a reply to message #519 ] Sat, 27 February 2016 18:00 Go to previous messageGo to next message
Videocharge Support  is currently offline Videocharge Support
Messages: 363
Registered: December 2005
Location: USA
Senior Member
romeo wrote on Mon, 26 February 2007 02:48

i even get that error.. i dunno why

it also error occur when i try to add watermark image...then it shut down the program ... very wierd


Do you have the latest version? Have you got it from our site or somewhere else?
Re: it doesnt want to run the process [message #523 is a reply to message #521 ] Sat, 27 February 2016 18:01 Go to previous messageGo to next message
Videocharge Support  is currently offline Videocharge Support
Messages: 363
Registered: December 2005
Location: USA
Senior Member
Fking wrote on Mon, 26 February 2007 06:46

it doesnt shut down here, just thinks for a second and stays like that, literally nothing happens Smile


We're still waiting for your files. The server is OK now, so please try to upload them once more.
Re: it doesnt want to run the process [message #524 is a reply to message #523 ] Sat, 27 February 2016 18:35 Go to previous messageGo to next message
Fking  is currently offline Fking
Messages: 9
Registered: February 2007
Junior Member
Videocharge Support wrote on Tue, 27 February 2007 13:01

Fking wrote on Mon, 26 February 2007 06:46

it doesnt shut down here, just thinks for a second and stays like that, literally nothing happens Smile


We're still waiting for your files. The server is OK now, so please try to upload them once more.



well i sent an email back asking what files i need to upload except the config file?
Re: it doesnt want to run the process [message #525 is a reply to message #522 ] Sat, 27 February 2016 18:40 Go to previous messageGo to next message
romeo  is currently offline romeo
Messages: 4
Registered: January 2007
Junior Member
Videocharge Support wrote on Tue, 27 February 2007 13:00

romeo wrote on Mon, 26 February 2007 02:48

i even get that error.. i dunno why

it also error occur when i try to add watermark image...then it shut down the program ... very wierd


Do you have the latest version? Have you got it from our site or somewhere else?




my first time instalation everything was fine... then after i used it for few days... then this problems comes up when adding a watermark images........

and now any version does the same problem.....
it doesn't run the processs when i click run


plus if i go advance for watermark it's give error and shut down.......


Romeo Khan
Re: it doesnt want to run the process [message #526 is a reply to message #524 ] Sun, 28 February 2016 11:54 Go to previous messageGo to next message
Videocharge Support  is currently offline Videocharge Support
Messages: 363
Registered: December 2005
Location: USA
Senior Member
Fking wrote on Tue, 27 February 2007 13:35

Videocharge Support wrote on Tue, 27 February 2007 13:01

Fking wrote on Mon, 26 February 2007 06:46

it doesnt shut down here, just thinks for a second and stays like that, literally nothing happens Smile


We're still waiting for your files. The server is OK now, so please try to upload them once more.



well i sent an email back asking what files i need to upload except the config file?



Unfortunately we have not received it for some reason.
We'd like you to upload the original file indicated in the config (...chunk_1-14.mpeg). Thank you in advance.
Re: it doesnt want to run the process [message #527 is a reply to message #526 ] Sun, 28 February 2016 14:19 Go to previous messageGo to next message
Fking  is currently offline Fking
Messages: 9
Registered: February 2007
Junior Member
ok i sent another email with the name of the dir where i uploaded and some more info about the case
pelase confirm if you've got it cause i have doubts that my email may be blocked on your side
Re: it doesnt want to run the process [message #528 is a reply to message #527 ] Sun, 28 February 2016 17:01 Go to previous message
Videocharge Support  is currently offline Videocharge Support
Messages: 363
Registered: December 2005
Location: USA
Senior Member
Fking wrote on Wed, 28 February 2007 09:19

ok i sent another email with the name of the dir where i uploaded and some more info about the case
pelase confirm if you've got it cause i have doubts that my email may be blocked on your side

We've received your e-mail, thank you. We'll examine the issue and let you know when some results are obtained.
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