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Home » VideoCharge » VideoCharge Support » problem when converting avi to wmv - bottom of vid on top
problem when converting avi to wmv - bottom of vid on top [message #1591] Sat, 09 March 2019 00:25 Go to next message
xbnewbz is currently offline xbnewbz
Messages: 4
Registered: January 2010
Junior Member
I'm having a weird issue where the bottom of the movie comes out at the top of the screen for the first 10 to 15 seconds of the movie.

Almost like the 'tracking' is off - it then corrects itself after 10-15 seconds. It's doing this for any file I convert.


//////////////////////top of window//////////////////
bottom of movie (continued from bottom of window)(line5)
------------------------------------------------------
top of movie (line 1)
movie (line 2)
movie (line 3)
movie (line 4)
///////////bottom of window, cuts off movie////////////

Please help!
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Re: problem when converting avi to wmv - bottom of vid on top [message #1594 is a reply to message #1591 ] Sat, 09 March 2019 09:30 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Could you, please, upload your source video file, the config file and the output video file to our FTP server (we have sent you this info by email).

Thanks.
Videocharge Team.
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Re: problem when converting avi to wmv - bottom of vid on top [message #1596 is a reply to message #1594 ] Sat, 09 March 2019 19:01 Go to previous messageGo to next message
xbnewbz is currently offline xbnewbz
Messages: 4
Registered: January 2010
Junior Member
files uploaded to folder xbnewbz
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Re: problem when converting avi to wmv - bottom of vid on top [message #1605 is a reply to message #1591 ] Tue, 12 March 2019 21:35 Go to previous messageGo to next message
xbnewbz is currently offline xbnewbz
Messages: 4
Registered: January 2010
Junior Member
Any info? Anything at all?
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Re: problem when converting avi to wmv - bottom of vid on top [message #1613 is a reply to message #1591 ] Sat, 16 March 2019 08:50 Go to previous message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

It is the problem of video codecs.
You work with AVI file coded by XVID.
Videocharge use codecs installed on your system.
So, plese, update your codecs.

We reccomend also k-lite codecs pack.

Regards,
Videocharge Team.
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