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Green line at bottom of output video
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Green line at bottom of output video
[message #1874]
Sat, 04 July 2020 04:22
myztikrice
Messages:
3
Registered:
July 2011
Junior Member
The new file is 1280 x 544, both are divisible by 16, so why is there still a line at the bottom of the video?
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Re: Green line at bottom of output video
[message #1875
is a reply to message #1874
]
Sat, 04 July 2020 08:45
admin
Messages:
532
Registered:
December 2005
Senior Member
Administrator
Hi.
Could you, please, upload your source video file, output file anf the config-file to our FTP server.
We have sent the info for you by email.
Thanks.
Videocharge Team.
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Re: Green line at bottom of output video
[message #1876
is a reply to message #1874
]
Sat, 04 July 2020 15:05
myztikrice
Messages:
3
Registered:
July 2011
Junior Member
The source is over 2GB, I don't have that kind of bandwidth.
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Re: Green line at bottom of output video
[message #1877
is a reply to message #1874
]
Sun, 05 July 2020 11:03
admin
Messages:
532
Registered:
December 2005
Senior Member
Administrator
Hi.
What format your source file has?
And, please, send us your config file in any case.
Thanks.
Videocharge Team.
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Re: Green line at bottom of output video
[message #1878
is a reply to message #1874
]
Sun, 05 July 2020 15:43
myztikrice
Messages:
3
Registered:
July 2011
Junior Member
Source is .mkv. Where do I find the config file?
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Re: Green line at bottom of output video
[message #1879
is a reply to message #1874
]
Sun, 05 July 2020 16:14
admin
Messages:
532
Registered:
December 2005
Senior Member
Administrator
Please, go to Top Menu -> File -> Save as ..
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