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Home » VideoCharge » VideoCharge Support » Not getting sound when creating video gallerys
Not getting sound when creating video gallerys [message #330] Thu, 27 August 2015 20:25 Go to next message
jlyons1234  is currently offline jlyons1234
Messages: 2
Registered: August 2006
Junior Member

Hi,

Basically I have a friend who has video charge who creates galleries of his .avi movies fine with sound, but when I try to make galleries of the exact same movie using video chargeI get no sound. I have had him send me his saved settings and I still get no sound results.

I get this warning message on downloading - Meida source does not contain a vailid audio stream.

Does anoyone know why I might be getting this warning and how to fix this issue?

Thank you,
Jay Lyons
jlyons1234@comcast.net


Jay j Lyons
Re: Not getting sound when creating video gallerys [message #331 is a reply to message #330 ] Thu, 27 August 2015 20:27 Go to previous messageGo to next message
jlyons1234  is currently offline jlyons1234
Messages: 2
Registered: August 2006
Junior Member

I do have video+audio option selected, and audio encoding option checked.

Jay

[Updated on: Sun, 27 August 2006 20:28]


Jay j Lyons
Re: Not getting sound when creating video gallerys [message #336 is a reply to message #331 ] Fri, 28 August 2015 15:10 Go to previous message
Videocharge Support  is currently offline Videocharge Support
Messages: 363
Registered: December 2005
Location: USA
Senior Member
We recommend you to install K-Lite codec pack. If that doesn't help, please write about the problem to support@videocharge.com
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