| Cannot process files [message #1501] |
Mon, 19 November 2018 19:47  |
Kat.
Messages: 1
Registered: November 2009
Location: Canada |
Junior Member |
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I have a registered copy of Watermark Master and have had it for some time. I only now attempted to use it. However, when I click run, nothing happens. I tried with avi and mov files and it's the same result. I even tried going through the menu to process. No matter what I do, no processing window opens and nothing appears in my output location.
What am I doing wrong?
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| Re: Cannot process files [message #1502 is a reply to message #1501 ] |
Tue, 20 November 2018 09:37  |
 admin
Messages: 532
Registered: December 2005 |
Senior Member
Administrator |
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Hi.
1) Please, upload your source video file and the config file to our FTP server. We have sent you this info by email.
2) We highly recommend you to try our new more powerful product - Videocharge Studio for your task.
Regards,
Videocharge Team.
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