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Home » VideoCharge » VideoCharge Support » Watermark Master Problems
Watermark Master Problems [message #1074] Fri, 22 September 2017 07:01 Go to next message
lutherblissett  is currently offline lutherblissett
Messages: 3
Registered: September 2008
Junior Member
I recently just attempted to use the Watermark Master Program and started to try to run a batch test of about 50 short clips (most between 1-2 min) with a text watermark along the bottom.

Unfortunately the process stops on certain clips part way through and freezes up the conversion. If I attempt to click the Close button the software freezes and I haver to CTRL+ALT+DEL to stop the program which is not responding. .

I think the problem may be in some of the clips I am using and not the software, however I don't know how to test or tell if a clip is good or bad, or if it will freeze up the software. All the clips were .flv's converted to .wmv files and they play fine in Windows Media 9.

Does anyone have a suggestion on what the issue may be.
Thanks
Re: Watermark Master Problems [message #1077 is a reply to message #1074 ] Sat, 23 September 2017 12:22 Go to previous message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

We need your source video files and the config-file.
Please, upload it to our FTP server.
(We have sent you this info by email)

Regards,
Videocharge Team.
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