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Home » VideoCharge » VideoCharge Support » Flv, a problem with sound
Flv, a problem with sound [message #2058] Tue, 02 March 2021 00:17 Go to next message
Adel89  is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
Hello.
A have a real problem with the sound in .flv files.
I need to send you the file with FTP. After it processing we immediately understand me problem. A config file does not matter, - the sound is bad with everything.

many, many Thanks!

[Updated on: Fri, 02 March 2012 00:17]

Re: Flv, a problem with sound [message #2062 is a reply to message #2058 ] Sat, 06 March 2021 16:55 Go to previous messageGo to next message
Adel89  is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
Are anybody here?
Where is the support? Smile
Re: Flv, a problem with sound [message #2066 is a reply to message #2058 ] Tue, 09 March 2021 14:17 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi, Adel89.

Where we can get your input video files?

Thanks.
Videocharge Team.
Re: Flv, a problem with sound [message #2071 is a reply to message #2058 ] Tue, 09 March 2021 14:31 Go to previous messageGo to next message
Adel89  is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
Hello admin
I need Your ftp access.
Re: Flv, a problem with sound [message #2072 is a reply to message #2058 ] Wed, 10 March 2021 12:49 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Yes, we have just sent it for you by email.
Re: Flv, a problem with sound [message #2073 is a reply to message #2058 ] Wed, 10 March 2021 14:23 Go to previous messageGo to next message
Adel89  is currently offline Adel89
Messages: 14
Registered: November 2011
Junior Member
Sent.
file name is "bad sound from Adel89.flv" (55 Mb)
You can convert the video with any VideoCharge parameters.

[Updated on: Sat, 10 March 2012 14:26]

Re: Flv, a problem with sound [message #2090 is a reply to message #2058 ] Tue, 29 June 2021 21:27 Go to previous messageGo to next message
zinnmark  is currently offline zinnmark
Messages: 2
Registered: June 2012
Junior Member
I'm using VideoCharge Studio version 2.12.684 and I'm also having problems with sound in FLV files. I have attached an example FLV video file with mpga codec in stereo sound, 44.1 Hz sample rate, at 256 kb/s. The file demonstrates that with high quality audio settings, the audio is poor. I converted using all the different audio codecs and parameters, but I always get a tinny ringing noise in every FLV file conversion. VideoCharge has a vast array of features that the others do not (thumbnail generation, watermarking, and task automation, etc.), but I'm currently not able to use it because of this sound problem. Your prompt attention to this matter is greatly appreciated.

Sincerely,

Mark


Re: Flv, a problem with sound [message #2091 is a reply to message #2058 ] Wed, 30 June 2021 07:54 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

We don't support such files yet.
Could you, please, send us your video file too.

Regards,
Videocharge Team.
Re: Flv, a problem with sound [message #2092 is a reply to message #2058 ] Mon, 05 July 2021 05:39 Go to previous message
zinnmark  is currently offline zinnmark
Messages: 2
Registered: June 2012
Junior Member
You don't support such files? You're talking FLV files right? I'm a bit curious as to why you don't support one of the most ubiquitous file formats on the web! I'm also wondering why you even requested my video file. If you don't support FLV files, then what outcome are you looking for? Seems like a waste of internet bandwidth to me.

You've heard about this problem from at least 2 people now, myself and Adel89. Perhaps you need to hear it from more people. Perhaps you want to ignore the problem and hope it goes away. Be that as it may, just know that I cannot use the current build of VideoCharge for my purposes. If you don't want to do anything, that's your choice. But I'll be choosing as well to use another software package that can perform quality audio conversion and I hope it will have better technical support.

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