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Home » VideoCharge » VideoCharge Support » 3 questions about upgrading
3 questions about upgrading [message #1288] Thu, 19 April 2018 13:12 Go to next message
Scott38t  is currently offline Scott38t
Messages: 1
Registered: April 2009
Junior Member
I purchased Videocharge 3 in 2005 and upgraded only once. I have used it very successfully to make very high-quality thumbnails and frame captures since then. I would now like to upgrade but have 3 question with respect to same:

1. The email I recently received announced upgrade 3.17. My release says 3.2.4.37, which is after 3.17 in numbering sequence. How is this possible?

2. Another confusion is that when the splash screen comes up, it simply says "VideoCharge." The "Help, About" section also says "VideoCharge," but the email announcement of upgrade availability says there are VideoCharge versions Full, Pro, Express, and Basic. How do I tell which version I have?

3. Do I need to uninstall to upgrade, or just install over the current version?

Thank you for your help.
Scott

Re: 3 questions about upgrading [message #1291 is a reply to message #1288 ] Fri, 20 April 2018 07:01 Go to previous message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

You have Basic version.
We highly recommend you to install new Basic version.
(http://www.videocharge.com/download/VideoCharge_Install.exe)
It also had new release several months ago.
You should download it and install over your current version.

Regards,
Videocharge Team.

[Updated on: Fri, 08 January 2010 09:44]

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