| Video Charge not working [message #1029] |
Sun, 16 July 2017 08:21  |
 gaucho
Messages: 3
Registered: July 2008 |
Junior Member |
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I purchased VideoCharge 1 week ago or so. At first, it always crashed after what I learned it's the last page of the wizard. ie, on "Create Video Gallery, split video........." even tho the wizard says there's more after page 7 I learned that I've to finish there no matter what the wizard says or it would crash. Same happened with "Create Thumbnails" which crashes after Step 4 even tho it says it continues.
Anyway, since yesterday, using the same wizard, it just crashes. it started by not generating videos correctly (basically made files that were areoun 1.3 mb to 250 kb or so with nothing on them) and after that, simply crashed by only trying
Hence I've an useless piece of software . I'm using version 3.4.0.20 on Windows XP Pro just in case
any help on this issue?
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| Re: Video Charge not working [message #1042 is a reply to message #1041 ] |
Mon, 07 August 2017 12:29  |
nic_admin
Messages: 4
Registered: August 2008 |
Junior Member |
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Hi
Please re-download and re-install latest verion of VideoCharge.
if problem still exists, let me know more about:
You config file.
Source File what you used.
[Updated on: Fri, 08 January 2010 13:28] by Moderator
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| Re: Video Charge not working [message #1043 is a reply to message #1029 ] |
Mon, 07 August 2017 17:43 |
keimador
Messages: 2
Registered: August 2008 |
Junior Member |
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Whell i have re-downloaded the file, and re-instaled it, but it still does the same thing, the source file is a wmv file and the configuration file is that i put the file in video charge program, i select split into equal parts, i select the destination file, and the file name patern %s, then the output format that is ASF,WMV,WMA Advenced stream format, custom video setings, and the audio format that is there already, nothing more, than i put i whant to start the process now, and the file remain there but it stays saing ready, selected 1 of 1 and it dosent goes from there.
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| Re: Video Charge not working [message #1044 is a reply to message #1029 ] |
Tue, 08 August 2017 11:36 |
nic_admin
Messages: 4
Registered: August 2008 |
Junior Member |
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Hi
OK. Could you, please, upload your source files to our FTP server?
Please mail to support for obtaining more detailed information.
support@videocharge.com
[Updated on: Fri, 08 January 2010 13:29] by Moderator
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