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Home » VideoCharge » VideoCharge Support » zero lenght problem
icon5.gif  zero lenght problem [message #952] Sun, 16 April 2017 05:01 Go to next message
vass is currently offline vass
Messages: 2
Registered: April 2008
Junior Member
hi all
I like Watermark Master and I'm ready to buy
by trying the software it works GREAT
but
for some of the videos is just not working
those are FLV files and I get :

" File has zero length: C:\Users\******\Videos\R*** - R8888..flv
File has zero length: C:\Users\*****\Videos\R**** - R888..flv

Session is complete
Total time spent: 0:00
File(s) created - 0, Error(s) - 2, Warning(s) - 0 "

other FLV files got their watermark without any problem

so
can somebody tell me what is the problem here ?

thanks
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Re: zero lenght problem [message #953 is a reply to message #952 ] Sun, 16 April 2017 10:55 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Could you, please, upload your source video file and the config-file to our FTP server?
(We have sent you our FTP info by email)

Thanks.
Videocharge Team.
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Re: zero lenght problem [message #954 is a reply to message #953 ] Sun, 16 April 2017 17:36 Go to previous messageGo to next message
vass is currently offline vass
Messages: 2
Registered: April 2008
Junior Member
hi
I uploaded two files
I send you e-mail with the details
Smile
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Re: zero lenght problem [message #957 is a reply to message #952 ] Fri, 21 April 2017 13:18 Go to previous message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Your files has 0 length.
Looks like it is your output files.

We need your source video.
Could you, please, upload it.

Thanks.
Videocharge Team.
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