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Home » VideoCharge » VideoCharge Support » Keep hierarchy option not working
icon9.gif  Keep hierarchy option not working [message #1345] Mon, 11 June 2018 16:00 Go to next message
SUNNY  is currently offline SUNNY
Messages: 6
Registered: April 2007
Junior Member
Hi!
Currently I am using Watermark Master 2.2.14 for watermarking images.

My problem is that I am unable to create the original hierarchy as of the input folder. In the options, I ensured that Keep hierarchy is checked but still all images are placed in a single folder.

Please help.
Re: Keep hierarchy option not working [message #1347 is a reply to message #1345 ] Tue, 12 June 2018 14:16 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Big thanks for you message.
We will check it and fix it.

Regards,
Videocharge Team.
Re: Keep hierarchy option not working [message #1348 is a reply to message #1347 ] Tue, 12 June 2018 14:19 Go to previous messageGo to next message
SUNNY  is currently offline SUNNY
Messages: 6
Registered: April 2007
Junior Member
admin wrote on Fri, 12 June 2009 19:16

Hi.

Big thanks for you message.
We will check it and fix it.

Regards,
Videocharge Team.




OK I 'll be waiting


Can I get previous version with keep hierarchy working.
Re: Keep hierarchy option not working [message #1353 is a reply to message #1345 ] Sat, 16 June 2018 08:14 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

We have checked your problem.
And everything is OK.

Please, send us your config file and several input files
(or folders structure).

Thanks.
Videocharge Team.
Re: Keep hierarchy option not working [message #1354 is a reply to message #1353 ] Sat, 16 June 2018 10:36 Go to previous messageGo to next message
SUNNY  is currently offline SUNNY
Messages: 6
Registered: April 2007
Junior Member
Please check your PM.
Re: Keep hierarchy option not working [message #1355 is a reply to message #1345 ] Sun, 17 June 2018 09:13 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Big thanks.
There is bug in our product indeed.
We will fix it by our next version.

Now we suggest you to set Jpeg output format (not "No change original format" option)

Regards,
Videocharge Team.

[Updated on: Fri, 08 January 2010 09:20]

Re: Keep hierarchy option not working [message #1356 is a reply to message #1355 ] Sun, 17 June 2018 10:14 Go to previous messageGo to next message
SUNNY  is currently offline SUNNY
Messages: 6
Registered: April 2007
Junior Member
admin wrote on Wed, 17 June 2009 14:13

Hi.

Big thanks.
The is bug in our product indeed.
We will fix it by our next version.

Now we suggest you to set Jpeg output format (not "No change original format" option)

Regards,
Videocharge Team.




I didn;t understand why you are asking me not to use, "No change original format" option. Is there any reason?
Re: Keep hierarchy option not working [message #1357 is a reply to message #1345 ] Sun, 17 June 2018 14:34 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

The error happened because this option.
In any case we have fixed it.
Please, download new version from our site.

Regards,
Videocharge Team.

[Updated on: Fri, 08 January 2010 09:21]

Re: Keep hierarchy option not working [message #1359 is a reply to message #1357 ] Sun, 17 June 2018 18:20 Go to previous message
SUNNY  is currently offline SUNNY
Messages: 6
Registered: April 2007
Junior Member
thnx alot
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