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Home » VideoCharge » VideoCharge Support » WaterMark Master Crash when encoding H264
WaterMark Master Crash when encoding H264 [message #1221] Sun, 04 February 2018 14:20 Go to next message
klochto  is currently offline klochto
Messages: 1
Registered: February 2009
Junior Member
Hi,

I'm on windows server 2003 64Bit
When i try to encode a mpeg2 into H264 it crash .
When i try to encode the same mpeg2 into MP4 it work very fine ,same for flv and other formats.

Any ideas ?

thanks
Re: WaterMark Master Crash when encoding H264 [message #1222 is a reply to message #1221 ] Mon, 05 February 2018 16:30 Go to previous message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

1) What version of Watermark Master do you use?

2) Please, send us the screenshot of the crash and upload to our FTP server your source video file and the config file.
(We have sent you this info by email)

3) Please, also try Videocharge Studio. Does it work OK?

Thanks.
Videocharge Team.

[Updated on: Fri, 08 January 2010 09:51]

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