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Add folder crashes software [message #1578]

Sat, 23 February 2019 22:53

BigBadBurrow
Messages: 14
Registered: February 2010

Junior Member

The software crashes when I click on 'Add folder' either from the right-click context menu, or the button in the workspace. Is this a known problem?

I'm using Vista.

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Re: Add folder crashes software [message #1582 is a reply to message #1578 ]

Fri, 01 March 2019 11:50

admin
Messages: 532
Registered: December 2005

Senior Member
Administrator

Hi.

Which of our products do you use?

Thanks.
Videocharge Team.

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Re: Add folder crashes software [message #1600 is a reply to message #1578 ]

Sun, 10 March 2019 22:38

BigBadBurrow
Messages: 14
Registered: February 2010

Junior Member

VideoCharge Studio

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Re: Add folder crashes software [message #1603 is a reply to message #1578 ]

Tue, 12 March 2019 12:48

admin
Messages: 532
Registered: December 2005

Senior Member
Administrator

Hi.

Could you, please, send as the screenshot of the error window.

Thanks.
Videocharge Team.

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Re: Add folder crashes software [message #1607 is a reply to message #1603 ]

Wed, 13 March 2019 00:16

BigBadBurrow
Messages: 14
Registered: February 2010

Junior Member

There's really not much to show - it's a Windows error message that says "Video charge has stopped working" there's a 'Close program' button which, when clicked closes the window.

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