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Home » VideoCharge » VideoCharge Support » Cannot Load Config
Cannot Load Config [message #1776] Sat, 25 January 2020 21:40 Go to next message
tonykhlo is currently offline tonykhlo
Messages: 3
Registered: January 2011
Location: Hong Kong
Junior Member
I am using a trial version. It worked in the beginning and everything was fine. I am getting the error message "Cannot Load Config." Even if I "new" a config, do nothing and save it. When I open the config just saved, the same error message. I am not sure what I did wrong and how to resolve it. I tried reboot and reinstall already. pls assist. thanks
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Re: Cannot Load Config [message #1777 is a reply to message #1776 ] Sun, 26 January 2020 12:38 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

1) Which of our products do you use?

2) Please, send us your config file.

Thanks.
Videocharge Team.
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Re: Cannot Load Config [message #1778 is a reply to message #1777 ] Sun, 26 January 2020 13:20 Go to previous messageGo to next message
tonykhlo is currently offline tonykhlo
Messages: 3
Registered: January 2011
Location: Hong Kong
Junior Member
videocharge studio. just downloaded yesterday. pls see attached file. It is a very simple watermark file from wizard. I tried many different way, but none work now. Is there is limitation for the videocharge studio trial version? My goal was to do command line batch video watermark. thanks

  • Attachment: a1.vsc
    (Size: 3.86KB, Downloaded 2383 time(s))

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Re: Cannot Load Config [message #1779 is a reply to message #1778 ] Tue, 28 January 2020 00:30 Go to previous messageGo to next message
tonykhlo is currently offline tonykhlo
Messages: 3
Registered: January 2011
Location: Hong Kong
Junior Member
Is there any solution to my problem with videocharge studio. Please assist. I wish to buy right the way. If trial version has limitation. Once I buy, would the problem be solved? thanks
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Re: Cannot Load Config [message #1780 is a reply to message #1776 ] Tue, 28 January 2020 09:56 Go to previous message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

We have uploaded new version of Videocharge Studio.
Could you, please, try it?
Look like there was small bug with encoding.

Thanks,
Videocharge Team.
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