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Home » VideoCharge » VideoCharge Support » .mp4 nearly useless after split...
.mp4 nearly useless after split... [message #1441] Tue, 11 September 2018 18:57 Go to next message
phan  is currently offline phan
Messages: 5
Registered: June 2009
Junior Member
so i'm encoding media for cell phone/mobile playback. because the end result is usually 100+mb per file, i've decided to split them into 5min segments for smaller filesizes and for the sake of easier playback. after splitting the files 'without recompression', however, the only mobile device that can play the split .mp4 is the iphone. blackberry error: the current media can not be played from the network and g1 error: unable to connect to the server.

what's causing this and how/when can it be fixed?

*i'm using videocharge studio, btw...it's the only .mp4 "friendly" software you guys seem to offer (i'm coming from videocharge full/pro and that never played well with .mp4).

[Updated on: Fri, 11 September 2009 18:59]

Re: .mp4 nearly useless after split... [message #1447 is a reply to message #1441 ] Fri, 14 September 2018 08:02 Go to previous messageGo to next message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Please, upload your source video file, output file and the config file to our FTP server.
We have sent you this info by email.

Also, what device doesn't play output video exactly?
We will check the problem.

Thanks.
Videocharge Team.
Re: .mp4 nearly useless after split... [message #1449 is a reply to message #1441 ] Fri, 14 September 2018 19:02 Go to previous messageGo to next message
phan  is currently offline phan
Messages: 5
Registered: June 2009
Junior Member
responded to the email and uploaded the file. please look into this asap...thanks!
Re: .mp4 nearly useless after split... [message #1452 is a reply to message #1441 ] Mon, 17 September 2018 06:03 Go to previous message
admin  is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Have you uploaded your source or output file?
We have fixed a bug in the "without recompression" mode.
Please, try new version from our site now.

Regards,
Videocharge Team.

[Updated on: Fri, 08 January 2010 08:04]

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