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Home » VideoCharge » VideoCharge Support » Add folder crashes software
Add folder crashes software [message #1578] Sat, 23 February 2019 22:53 Go to next message
BigBadBurrow is currently offline BigBadBurrow
Messages: 14
Registered: February 2010
Junior Member
The software crashes when I click on 'Add folder' either from the right-click context menu, or the button in the workspace. Is this a known problem?

I'm using Vista.
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Re: Add folder crashes software [message #1582 is a reply to message #1578 ] Fri, 01 March 2019 11:50 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Which of our products do you use?

Thanks.
Videocharge Team.
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Re: Add folder crashes software [message #1600 is a reply to message #1578 ] Sun, 10 March 2019 22:38 Go to previous messageGo to next message
BigBadBurrow is currently offline BigBadBurrow
Messages: 14
Registered: February 2010
Junior Member
VideoCharge Studio
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Re: Add folder crashes software [message #1603 is a reply to message #1578 ] Tue, 12 March 2019 12:48 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Could you, please, send as the screenshot of the error window.

Thanks.
Videocharge Team.
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Re: Add folder crashes software [message #1607 is a reply to message #1603 ] Wed, 13 March 2019 00:16 Go to previous messageGo to next message
BigBadBurrow is currently offline BigBadBurrow
Messages: 14
Registered: February 2010
Junior Member
There's really not much to show - it's a Windows error message that says "Video charge has stopped working" there's a 'Close program' button which, when clicked closes the window.
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Re: Add folder crashes software [message #1609 is a reply to message #1607 ] Wed, 13 March 2019 00:23 Go to previous messageGo to next message
BigBadBurrow is currently offline BigBadBurrow
Messages: 14
Registered: February 2010
Junior Member
Screenshot

  • Attachment: crash.jpg
    (Size: 82.37KB, Downloaded 2358 time(s))

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Re: Add folder crashes software [message #1615 is a reply to message #1578 ] Sat, 16 March 2019 09:19 Go to previous message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Please, try new version from our site.

Regards,
Videocharge Team.
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