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Home » VideoCharge » VideoCharge Support » VideoChargeStudio 2.9.11 + H264 in MP4
icon4.gif  VideoChargeStudio 2.9.11 + H264 in MP4 [message #1838] Fri, 12 June 2020 10:40 Go to next message
zarski is currently offline zarski
Messages: 24
Registered: June 2011
Junior Member
Hello,

I have downloaded and activated new version of VCS - 2.9.11
Encoding in MP4 container with h.264 codec doesn't work correctly, the result video is starting playing correctly, but after few seconds of playback it's getting pixelated and finally stops playing video track, but audio keeps playing normally. File plays normally only in Windows Media Player Classic, but other media players and online tube players don't play that file correctly Sad

Before I used VCS 2.9.7 and it encoded the same format with h264 perfectly, but after installation of the new version of VCS I cannot get the same result.

I was trying to re-install codecs, VCS and nothing helped out Sad

Please help to find out whats wrong? Thanks in advance.
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Re: VideoChargeStudio 2.9.11 + H264 in MP4 [message #1842 is a reply to message #1838 ] Sat, 13 June 2020 05:27 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

Could you, please, upload your source video file, output video and the config-file to our FTP server.
We have sent this info for you by email.

Thanks.
Videocharge Team.
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Re: VideoChargeStudio 2.9.11 + H264 in MP4 [message #1843 is a reply to message #1842 ] Sat, 13 June 2020 05:39 Go to previous messageGo to next message
zarski is currently offline zarski
Messages: 24
Registered: June 2011
Junior Member
What is your FTP server? Login/pass?

Thanks.
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Re: VideoChargeStudio 2.9.11 + H264 in MP4 [message #1844 is a reply to message #1838 ] Sat, 13 June 2020 06:09 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
please, check you email box.
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Re: VideoChargeStudio 2.9.11 + H264 in MP4 [message #1845 is a reply to message #1838 ] Sat, 13 June 2020 06:28 Go to previous messageGo to next message
zarski is currently offline zarski
Messages: 24
Registered: June 2011
Junior Member
done

folder name is 'zarski(14.06.2011)'
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Re: VideoChargeStudio 2.9.11 + H264 in MP4 [message #1846 is a reply to message #1838 ] Sat, 13 June 2020 07:44 Go to previous messageGo to next message
zarski is currently offline zarski
Messages: 24
Registered: June 2011
Junior Member
Any luck? Confused
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Re: VideoChargeStudio 2.9.11 + H264 in MP4 [message #1851 is a reply to message #1838 ] Sat, 13 June 2020 12:41 Go to previous messageGo to next message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Hi.

We have just released new version of Videocharge Studio.
Could you, please, try it.

Many thanks.
Videocharge Team.
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Re: VideoChargeStudio 2.9.11 + H264 in MP4 [message #1854 is a reply to message #1838 ] Sat, 13 June 2020 15:33 Go to previous messageGo to next message
zarski is currently offline zarski
Messages: 24
Registered: June 2011
Junior Member
It works perfectly! Thank you.

What was the problem?
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Re: VideoChargeStudio 2.9.11 + H264 in MP4 [message #1856 is a reply to message #1838 ] Sat, 13 June 2020 15:40 Go to previous message
admin is currently offline admin
Messages: 532
Registered: December 2005
Senior Member
Administrator
Great.
It was a bug of new library for big files.
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